
Hi, I'm Pritom Gogoi
I'm a software engineer and educator specializing in distributed systems, cloud infrastructure, and building intelligent agents on modern AI stacks.
Currently based in San Francisco Bay Area, United States
My Story
“Production is boring. If it's exciting in production, something is wrong !!”
My journey into technology began with a deep curiosity about how systems behave at scale. Early in my career, I was drawn to the mechanics of cloud infrastructure and distributed systems, understanding not just how to build software, but how to make it resilient, observable, and production-ready.
Over the past 12+ years, I've grown from an engineer focused on high-performance, cloud-native platforms to a technical leader shaping large-scale architectures. I spent years designing and deploying distributed systems before expanding into AI-driven architectures - building LLM-powered applications, Retrieval-Augmented Generation (RAG) pipelines, and enterprise-grade GenAI platforms.
Today, I focus on bridging APIs, AI agents, and enterprise systems into cohesive, scalable platforms. I'm passionate about defining technical roadmaps, mentoring engineers, and improving developer productivity through thoughtful platform design. I believe great systems are built with clarity, not hype and that the best architecture is the one that survives production.
My Tech Stack
Experience
Staff Software Engineer
Oct 2022 — PresentCisco Systems · San Francisco, CA
Owned a production-grade agentic AI gateway and orchestration platform, standardizing LLM integration and improving reliability at scale.
Senior Software Engineer
Oct 2020 — Oct 2022Cisco Systems · San Francisco, CA
Built federated Webex API architecture for data sovereignty and delivered real-time metrics pipelines for product analytics.
Software Engineer
Aug 2018 — Oct 2020Cisco Systems · San Francisco, CA
Led core Webex API features (messaging, user management) and refactors that improved performance and maintainability.
Software Engineer
Aug 2015 — Aug 2018Intelsat · Chicago, IL
Migrated legacy SOAP APIs to REST microservices and integrated Zipkin for distributed tracing across services.
The Philosophy
User First
Technology exists to serve people. Every line of code should ultimately improve the user's life or work.
Accessible by Default
The web is for everyone. I don't consider a feature finished until it's fully accessible to all users.
Delightful Details
Small interactions and polished animations are what turn a functional tool into a memorable experience.